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Help Center
Personal Account
Personal Account
All you need to know to troubleshoot and get started with your Personal Account.
Wallet
How can I add/update my IBAN?
Adding funds to my wallet
FAQ
Does Ziina offer loans?
How do I access my Ziina wallet transactions statement?
Is Ziina safe to use?
Can I top up my Ziina wallet?
Cash Outs
Can I update my bank account details?
What is the maximum amount I can transfer to my bank account?
What is the minimum amount I can transfer to my bank account?
How much does it cost to transfer funds to my bank account?
How can I withdraw funds from my Ziina wallet to bank account?
How long does it take to transfer funds from my Ziina wallet to bank account?
Limits and Fees
What is the maximum amount I can receive in a calendar month?
What is the minimum amount I can receive per transaction?
What is the maximum amount I can receive per transaction?
Are there different charges for international payments?
What are the fees to use Ziina's personal account?
What are the transaction limits for my personal account?
Profile Settings
How do I close my Ziina account on iOS?
How can I change my ZiiName?
How can I change my mobile number?
Receiving Payments
How fast is the money transfer?
Which currencies does Ziina support for international payments?
Can I accept payments internationally?
How do I create a payment link to receive a payment?
How can I receive payments?
How to create a payment link?
Getting Started with your Personal Account
What are the requirements for a Personal account?
What is Ziina Personal account?
How can I create a Ziina Personal Account?
Sending a Payment
How can I send a payment?